Trustee Plus Card Review

Trustee Plus is a crypto-funded payment card built around a virtual Visa Prepaid in US dollars, marketed mainly at Ukrainians who want a card that works where their local bank card does not. The pitch is simple: top up the wallet with stablecoins, move funds to a card balance, spend at the till or online, and bind the result to Apple Pay or Google Pay on your phone. The reality, after working through the company’s own pages, the published Terms of Use, recent news and user reports, is more uneven than the marketing copy suggests. This review looks at who can actually get the card, what it costs day to day, how to put money on it, what can go wrong and what other options exist if Trustee Plus does not fit.

A payment card next to a phone with a crypto wallet app open
Trustee Plus works as a payment card spent from a crypto balance

The conditions below are current as of 21 October 2026, checked against the Terms of Use, the Trustee Plus website, and regulatory news.

Table of Contents
  1. Verdict
  2. Will they give you the card
  3. How to get the card
  4. What it really costs: Fees and limits
  5. How to Top up the card
  6. Paying with it every day
  7. What can go wrong
  8. What to take instead
  9. Who I would recommend it to
  10. Frequently asked questions

Verdict

My overall mark for Trustee Plus is 5.7 out of 10. That number is a weighted average of five sub-scores, each explained in the table immediately below, and it reflects a card that is genuinely useful in one narrow scenario but distinctly limited in almost every other dimension.

Criterion Mark Short reason
Who can get it 3 / 10 Ukrainians regardless of residence; the Terms require a “supported” country but no list is published; new registrations in Ukraine halted in 2025
Cost 8 / 10 0% payments, 10 USD virtual issuance, 0 USD maintenance, 0.5% card top-up; wallet inactivity fee after a year
Top-up options 9 / 10 30+ coins and networks including TRC20, ERC20, SOL and NEAR, plus SEPA via personal IBAN
Reliability and complaints 5 / 10 Issuer Wirex (UK), operator MikePay (Panama); NBU barring in Ukraine in 2025; reports of frozen balances
Everyday use 4 / 10 Apple Pay and Google Pay present, but physical card on a waitlist and ATM access unavailable

In one sentence, Trustee Plus suits a Ukrainian-resident or Ukrainian-citizen reader who wants to top up a virtual US-dollar card with stablecoins and use it through a mobile wallet for online and in-store payments. It does not suit readers who need a physical card to swipe or insert, anyone who needs ATM cash, anyone outside the card’s narrow eligibility ring, and anyone who expects the same consumer protections as a regulated bank account.

A few caveats apply to this verdict. The strongest parts of the card — its top-up breadth and its 0% payment fee — are real and well-documented. The weakest parts — its accessibility (the elusive “supported countries” list, the NBU ban in Ukraine, the missing physical card) — are real too, and they are largely out of the user’s control. The score reflects that balance.

It is worth saying out loud what the score is not. It is not a measure of Trustee Plus as an investment vehicle, and it is not a prediction about whether the card will still exist in six months. It is a working reviewer’s note on how the card behaves now, based on the public pages, the Terms and what users have reported in the past year. If the underlying company or its regulators change one of those inputs — particularly the NBU situation in Ukraine, the publication of a supported-country list, or the reopening of physical-card issuance — the relevant sub-scores move with them. You should treat the number as a snapshot, not a sticker.

Will they give you the card

Eligibility is the area where Trustee Plus is most frustrating, because the rules on the company’s own site point at a list that does not actually exist.

The Ukrainian FAQ on the Trustee Plus site is unusually direct: Ukrainians can get the card regardless of country of residence. That is the headline statement I worked from. Underneath it, the Terms of Use tell a different story. Clause 4.4 and clause 7.1 require you to reside or be incorporated “in countries and territories We support”, and they forbid citizens or residents of any country the company considers sanctioned. Both legs of that rule matter — the rule covers citizenship and residence together, not one or the other. Russia and Belarus are not named explicitly anywhere in the pages I read. The “countries We support” list itself is not stated. So the formal eligibility criteria and the actual published list are not the same thing, and the gap between them is the first thing anyone applying should know about.

Beyond that, two external signals have moved the practical answer since 2025. In September 2025, Ukraine’s National Bank barred the Lithuanian operator from offering payment services in Ukraine; the company has said existing clients were unaffected, but new registrations inside Ukraine were halted from 22 May. As of August 2026 a course-comparison site still describes availability for residents of Ukraine as “still being checked”. One unofficial aggregator says the card is offered to residents of the EEA (per cryptocardhub.com, page updated February 2026), which contradicts the official statement that eligibility is anchored to Ukrainians regardless of residence; take that third-party claim as unofficial and not confirmed by the card.

What this means for a reader depends on your situation. If you are a Ukrainian citizen living anywhere — in Ukraine, in another European country, in the UK or in North America — the formal wording welcomes you. If you are not Ukrainian, the published Terms do not name you at all and the Terms require the company to support your country, which the site does not enumerate. If you live in Russia or Belarus the Terms forbid citizenship-plus-residence matches to sanctioned jurisdictions, even though Russia and Belarus are not named in the consumer-facing FAQ; you should not assume you will pass. If you live in Ukraine, current news says new registrations are paused, regardless of how the FAQ reads.

The Terms also do not state a maximum age. They do require you to be 18 or the legal age in your jurisdiction (cl. 4.4).

How to get the card

Signup is a small number of steps in the Trustee Plus app, and the flow is the same on iOS and Android. There is no web sign-up; everything happens in the application on your phone, and the company also distributes an APK directly from its own site.

Step one is downloading and opening Trustee Plus. Step two is identity verification, which the company calls KYC, run through partner Kycaid. A Trustee guide says verification asks for a passport or national ID card photo plus a selfie. Proof of address is not stated. The Terms also require you to be 18 or the legal age in your jurisdiction. Levels, processing time and the reasons Kycaid might reject you are not stated on the pages I read.

Step three is ordering the card. The only card currently orderable is virtual; the physical card is on a waitlist, and the company’s own page describes it as unavailable. The card you do get is a Visa Prepaid denominated in US dollars, with a separate balance from your wallet balance and a stated validity of three years. There is no tier above or below this: one virtual card, no physical alternative, no metal edition, no second tier with extra cashback.

What is not stated about signup also matters. Delivery time, cost and replacement policy for the physical card are not stated, simply because the card is not currently being shipped. The order in which the company issues cards once the physical programme reopens, and how that waitlist is prioritised, are also not stated.

What it really costs: Fees and limits

Cost is the brightest section of Trustee Plus, and it is the reason the card has a believable 8 out of 10 here. The day-to-day fees on a virtual card are low by crypto-card standards. There is a 0% fee on payments and a 0 USD monthly maintenance fee. The opening fee for the virtual card is 10 USD, taken once when you order it. The card-top-up fee (moving money from your Trustee Plus wallet onto the card balance) is 0.5%. Conversion of a euro, złoty or pound payment is automatic at the standard Visa rate; any markup beyond that Visa rate is not stated.

A receipt and a card on a café table
What a Trustee Plus payment costs depends on the conversion and currency fees

The two costs that will surprise you are both hidden until you look at the small print. The first is in the Terms of Use (clause 2.3.2 and clause 4.6): if your Trustee Plus wallet sees no transactions for a year, the company charges a wallet inactivity fee of 20 USDT equivalent per month after that. This is a wallet fee, not a card fee, but if you load the wallet in USDT it shows up directly on your stablecoin balance. The second is in the same Terms: the company reserves the right to levy fees on its “Payment Card service”, which it “may” charge in future without committing to an amount.

What I summarised in the table below is everything I could verify from the company’s own pages. Anything else is “not stated”.

Fee or limit Amount
Virtual card issuance 10 USD
Monthly maintenance 0 USD
Physical card issuance not stated
Payment fee (in card base currency) 0%
Card-top-up fee (from wallet to card) 0.5%
Conversion (non-USD, e.g. EUR, PLN, GBP) Visa rate, no markup disclosed
ATM withdrawal currently unavailable
Wallet inactivity after 12 months 20 USDT equivalent per month
Monthly card limit 30,000 USD
Daily transaction limit not stated
Per-transaction limit not stated
Card base currency USD
Card validity 3 years

Three everyday payments make this concrete. If you pay 200 USD at a US merchant with a USD card balance, the cost is the spread inside the 0.5% top-up plus whatever the conversion from your source crypto cost; Trustee Plus itself charges 0%. If you pay for a hotel in Poland using a card loaded in USD, Visa converts at the wholesale rate; the company has not disclosed a markup, so the user-borne cost is the network FX plus the same spread you absorbed at the top-up step. If you pay for a streaming subscription in a currency that triggers a non-default-currency authorisation, the same idea applies: 0% on top, Visa rate in the middle, and the spread you took when moving stablecoins into the card in the first place.

The wallet inactivity fee is the only fee that has a real chance of catching you out, because you can stop using the card for a year without stopping to use the wallet. Set yourself a calendar reminder or close the wallet before then.

How to Top up the card

Top-up is Trustee Plus’s other strength, and it is the sub-score that pulls the overall number up. The wallet accepts over 30 coins and a wide set of networks. Stablecoins are at the centre: the wallet is named with USDC, and an English-language guide also names USDT. The networks include TRC20, ERC20, SOL and NEAR. You can move money into the card in three layers, and the layer you choose changes both your fees and your risk.

A phone showing a stablecoin transfer screen
Topping up Trustee Plus starts with a transfer to the right network

The first layer is on-chain crypto. You send USDC, USDT or other supported coins to the deposit address the wallet gives you, on the network you choose. The card provider does not charge for this deposit, but the blockchain does: on ERC20 that means ETH for gas; on Tron that means bandwidth and energy, often with TRX involved. The minimum deposit amount and the question of who pays the network fee when you top up the card are not stated.

The second layer is fiat through Smart P2P, where you buy crypto with a regular bank card or local payment method inside the app. The third is fiat through a personal IBAN supporting SEPA, which lets you receive euros by bank transfer and convert them inside the wallet. The IBAN approach is the closest thing Trustee Plus has to a normal bank top-up. Both fiat routes are routed through partners, and the costs sit with the partner, not the card account itself.

When you top up the card itself from a balance already inside the wallet, the card-top-up fee (0.5%) applies. When you top up the wallet itself from outside, the underlying network or partner fees apply. The direction of travel matters: stablecoin-to-wallet (on-chain) is one fee layer; wallet-to-card is another; and the 0.5% sits specifically on that second hop.

Two operational risks attach to this flow. First, blockchain transfers are irreversible, so a deposit sent on a network Trustee Plus does not support, or sent to an address for a different network, can be lost or need manual recovery with no guarantee. Second, the wallet supports USDC on Tron (TRC20) historically, but Circle stopped supporting USDC on Tron in February 2024, which means the official Circle “USDC” you receive on TRC20 today is a Tether-issued asset, not a Circle one; the “USDC” symbol on the page is therefore not the same stablecoin as the one Circle publishes reserves for. Take care at the selection screen.

Moving money the other way — from the card balance back to your crypto or your bank — is not stated; the page does not document closing-the-card refunds, withdrawal fees or the balance left on closure.

Paying with it every day

In day-to-day use, Trustee Plus is half-card, half-tokenised-mobile-payment. The mobile-wallet side works. Trustee Plus supports Apple Pay and Google Pay, which means you can add the virtual card to your phone and tap to pay at the contactless terminal. The company says the card reaches 60+ million merchants worldwide, which is the standard Visa-acceptance claim. Online subscriptions and one-off online purchases work through the card number, expiry and CVV in the usual way.

The tokenisation underneath Apple Pay is worth a paragraph because it is what makes the virtual card feel more like a real one. When you add a Visa to Apple Pay, the system replaces the plastic card number with a device-specific Device Account Number kept in the Secure Element on your phone. Each transaction then uses a one-time dynamic security code, which means the long card number never sits on the merchant’s server in your name and the issuer can restrict the tokenised number separately from a still-valid card. Trustee Plus inherits that protection for free. Google Pay works in a similar way with a different tokenisation scheme. The catch: tokenisation is a feature of the mobile-wallet experience, not a feature of the physical card, so it is only available because the card you can actually use is the virtual one. This is also why “ATM unavailable” follows directly from “physical card unavailable”.

The physical-card side does not, as of the date on this page. The physical card is on a waitlist, which means you cannot pay by insert or swipe, and you cannot withdraw cash at an ATM (the card page lists cash withdrawal as a physical-card benefit, but the physical card is not available, so the ATM fee and allowance are not stated). If your daily reality means handing a plastic card to a waiter, or feeding a bill into an ATM in another currency, this is the part where Trustee Plus falls short.

What is also not stated is the merchant categories the card refuses. Crypto cards often block gambling and similar high-friction categories by policy, and Trustee Plus does not publish the blocked MCC list for this card on the pages I could read. The merchant category code is a four-digit number that classifies the business at the point of registration — for example MCC 7995 is the broad gambling bucket — and issuers can refuse a transaction before it even leaves the device. If your subscription list includes gambling, adult, crypto-on-ramp or quasi-cash categories, expect the card to say “no” without warning, regardless of the 0% fee.

The rewards picture is similarly modest. There is no card cashback rate on the card page. Trustee Plus does run separate loyalty and referral programmes, but those live outside the card and they are not a card-cashback substitute. If you want ongoing cashback, this card will not give it to you.

The mobile app itself is called Trustee Plus; it is the custodial product tied to the card. The Trustee company also makes a separate non-custodial wallet called Trustee Wallet. User reviews for Trustee Wallet on Apple’s App Store averaged 2.86 from 36 ratings, last updated 19 March 2026 (read 2026-10-20). The Trustee Plus card product itself does not have a published app-store rating I could find. The company distributes the Trustee Plus app as an APK on its own site for users who cannot or do not want to install it through Google Play, which is a workaround for Android-side availability but does not change the rating situation.

A disputed transaction does not have a stated procedure. The Terms sections on liability and complaints (clause 2.3, 4.4, 4.6, 7.1) do not spell out a chargeback process for the card; the Wirex-specific card terms were not in the documents I read. That means the practical answer to “what happens if a merchant takes my money and does not deliver” depends on Visa’s general framework plus how Wirex handles disputes, which the company has not published. Visa’s framework, in turn, leans heavily on 3-D Secure (branded as Visa Secure for the EU and the UK), where the issuer can either approve a transaction behind the scenes or push a one-time code to the cardholder — and that second path can shift fraud liability from the merchant toward the issuer. For prepaid cards in particular, that fallback is not something to take for granted, because the cardholder has no underlying bank account to draw a refund from. The dispute-handling experience, in practice, depends on how Wirex supports its cardholders, and that page is not published.

Two further everyday-use points are worth flagging because they show up in user reports even when they are not the formal answer. First, a 3-D Secure challenge on an unfamiliar merchant can be confused by the system if the billing address you enter (drawn from your Trustee Plus profile) does not match the country on the card. Trustee Plus cards are issued in Great Britain; that fact is fixed in the BIN, and it does not change when you change your app address. Second, a declined authorisation can leave a hold on funds for several days while the merchant’s bank times out. The card is prepaid, so any successful top-up plus a held-but-not-charged authorisation will both count against your balance in the meantime. These are the kinds of small operational facts that the marketing page does not mention.

What can go wrong

Risks for a Trustee Plus card user fall into four buckets, and only one of them is under your control.

The first bucket is regulator risk. The Terms of Use name the card issuer as Wirex Limited, an English company (number 09334596) at 9th Floor, 107 Cheapside, London EC2V 6DN, and the service operator as MIKEPAY INC., registered in Panama. The card page declares it “issued in Great Britain”. Neither the card page nor the Terms name a regulator registration or a licence number, and the card-issuer relationship sits on Wirex’s UK authorisation rather than a Trustee-specific licence. In September 2025 the National Bank of Ukraine barred the Lithuanian-sited operating entity from providing payment services in Ukraine; new client onboarding in Ukraine was halted as a result, although the company has said existing clients are unaffected. The Terms were last updated 25 May 2026. Two regulator-context points are worth holding onto for the bigger picture. First, the EU’s MiCA regime — Regulation (EU) 2023/1114 — sets out a unified licence for crypto-asset service providers with a transitional grandfathering window that runs until 1 July 2026 or until a MiCA authorisation is granted or refused, whichever comes first. A non-EU issuer like Wirex’s UK entity, or a non-EU operator like the Panamanian MIKEPAY INC., falls outside that lane, and the consumer protection you can expect from a UK e-money licence is not the same as what a fully MiCA-authorised CASP would provide. Second, the wider pattern in this category is that issuers get caught up in network-level decisions as much as regulator-level ones. Visa terminated its global agreements with FTX on 13 November 2022 and the FTX US debit card was wound down by its issuer; WaveCrest was suspended by Visa in Europe in 2018, closing every WaveCrest-issued Visa programme overnight; a 2026 secondary report describes one card programme ending new loads on 8 July 2026 and stopping spending on 8 August 2026, although that single source is not something I would lean on. The lesson is that even a passing reviewer’s eligibility grade can age quickly.

The second bucket is counterparty risk. Trustee Plus is custodial: the company holds the credentials and the funds on its side, and you cannot move coins without going through the issuer chain. That is the same model that produced Mt. Gox-style losses (about US$350 million reported stolen 2011-2014), Coincheck (about US$400 million in 2018) and Ronin (US$625 million in 2022). Trustee Plus’s own security disclosures name 2FA, Face ID, AML checks, a HackenProof bug bounty and Hacken audits of the apps (February 2025); card freeze, custodial insurance and segregation of customer funds are not stated. The comparison with a self-custody card is instructive: a self-custody-linked card keeps the funds under the user’s keys until the moment of payment, so the user bears sole responsibility for key loss, phishing and clipboard-hijacking malware. Trustee Plus does not offer that model; the convenience of a custodial wallet is paid for in counterparty exposure.

The third bucket is operational risk. User reports include Trustpilot reviews that describe cards moving to a merged platform, failed withdrawals, balances frozen pending source-of-funds checks, and confusion about complaint procedures. The trusteeglobal.eu Trustpilot rating is currently shown as “unavailable” (guideline breach), and a June 2026 trustee.io review cited slow USDT transfers and an unclear AML review process. None of this is dispositive, but it is consistent with the regulatory pattern around crypto cards: when an issuer or programme runs into trouble, the user absorbs the lag. The mechanism is straightforward. EU customer-due-diligence rules require the institution to verify the customer’s identity and the source of the funds, and where due diligence cannot be completed the institution must refrain from transacting or, where necessary, end the relationship. In day-to-day terms that turns into a frozen balance and a “please send us a bank statement” email, and it can take weeks.

The fourth bucket is the one you control. KYC verification asks for an ID photo and a selfie; if the company cannot complete due diligence on you, it is required to refrain from transacting with you and, where necessary, end the relationship. If your source of funds has to be re-verified later, expect a wait. The Terms tell you this directly. Two practical habits limit the damage: keep a clear, recent payslip-style document and a clean source-of-funds story for every meaningful top-up, and keep your stablecoin balance below the threshold where a freeze would actually hurt you.

A tax note also belongs here, although I am not giving tax advice. In several jurisdictions, swapping a coin for a stablecoin, a stablecoin for a card top-up, or a card top-up for a payment can each be a taxable event in your local currency. Trustee Plus does not provide tax documents, so the calculation is yours.

What to take instead

If Trustee Plus does not fit — because the physical card is not available, because your country is not on whatever list the company keeps internal, because you want cashback, or because the regulatory exposure makes you uncomfortable — three other cards come up most often in conversations with readers in similar situations. All three are profiled below; their marks are independent of Trustee Plus’s.

RedotPay, 6.9 / 10. RedotPay publishes two lists: a KYC “unsupported countries” list (including Russia, Belarus, Ukraine, Serbia, the United States and others) and a card-issuance list (47 places, dated 28 August 2026) that adds India, Indonesia, Morocco, Nepal, Singapore and Turkey. Russia, Belarus and Ukraine are on both lists. Georgia, Armenia, Kazakhstan and the UAE are on neither. The card is virtual or physical, on either a USD or HKD base, with a 10 USD virtual-issuance fee, a 100 USD physical-issuance fee (non-refundable once paid), a 1.00% crypto-conversion fee (1.20% non-default-currency), a welcome 5 USD reward limited to spending and valid 30 days, and an account-maintenance fee that is currently waived. There is a Pro tier (12.90 USD monthly or 129.00 USD annual). On the everyday side, several specific merchants (Gulf Health Council, Free Fire, PUBG Mobile, Brawl Stars, eFootball, Facebook Ads and Discord) carry an extra 1.5% (min 0.50 USD) per transaction after the first three per month. If your concern is physical-card availability and clearer eligibility, RedotPay is the closer match.

Wirex, 6.7 / 10. The Wirex card is virtual or physical, on a per-region Visa-or-Mastercard network; the Singapore terms cite Visa. Eligibility is region-based (“depends on your region”) and the official “Supported countries” page is not consistently accessible, so no definitive country list could be read. The card is free to order in the UK, EEA, APAC, SG, AU and “Other”; the metal card carries a 45 GBP order fee on the UK page with free DHL Express (45 EUR delivery elsewhere); an “out of terms” admin fee of 30 GBP is charged when the General Terms are breached. Foreign-exchange fees are marketed as none, with conversion spread shown in-app before confirmation. Cash withdrawals in Singapore are not permitted under Singapore terms. Cryptoback runs from 0.5% (Standard) to 3% (Premium) to “up to 8%” (Elite, metal). A non-exhaustive MCC exclusion list applies; ATM, cash advance, crypto purchases, gambling and certain MCC groups (e.g. 4829, 6010, 6011, 6534 and so on) are not eligible. If you value the cashback programme more than the absence of a published country list, Wirex is the more developed option.

Bitpanda, 6.5 / 10. Bitpanda requires a verified account and residence in a euro-area country, with users verified via “Bankident” excluded. The rule is by residence; Russia and Belarus are not stated. The card is physical, Visa debit, EUR only, one active card at a time. The first shipment is free, reissue is 5.90 EUR (lost/stolen 9.90 EUR), each additional physical card 10 EUR. Foreign-exchange “VISA mark-up fees apply”; the crypto-conversion fee and spread are not stated, but assets auto-convert to EUR at payment. On rewards, the marketing summary says “up to 2%” while the body says 1% on crypto spending, and the payout currency is not stated. Fiat, stocks, metals and stablecoins are excluded from rewards. If you live in the euro area and want a single-currency EUR card with predictable shipping, Bitpanda is the better-targeted fit.

Card Score Best for Headline costs
Trustee Plus 5.7 / 10 Ukrainians anywhere; stablecoin top-up 10 USD virtual issuance; 0% payments; 0.5% card top-up
RedotPay 6.9 / 10 Readers who need a published country list 10 USD virtual; 100 USD physical (non-refundable); 1.00% conversion
Wirex 6.7 / 10 Readers who want cashback and a metal option Free issuance; metal 45 GBP order fee; no FX fee marketing
Bitpanda 6.5 / 10 Euro-area residents wanting a EUR card First shipment free; lost/stolen reissue 9.90 EUR; FX VISA mark-up

Who I would recommend it to

I would recommend Trustee Plus to a narrow and self-aware group of readers. If you are a Ukrainian citizen or Ukrainian-resident who already holds stablecoins on a network Trustee Plus supports (USDC and USDT in particular), who is comfortable paying through Apple Pay or Google Pay, who is happy without a physical card for the foreseeable future, and who is willing to log in at least once a year to avoid the wallet inactivity fee, Trustee Plus does what it says at a competitive cost. The combination of low payment fees, a transparent 0.5% card-top-up fee, and 30+ supported coins and networks is hard to match.

I would not recommend Trustee Plus to readers who need a physical card or ATM access today; to readers who are not Ukrainian and whose country is not named anywhere on the site; to readers who plan to live entirely in EUR, PLN or GBP because the spread the top-up implies sits beneath a low advertised payment fee; to readers who cannot easily produce a passport, ID card and selfie for KYC through Kycaid; and to readers who want credit, no deposit or payout guarantee, chargeback rights on par with a major bank card, or a published card regulator.

Two notes that change the answer for edge cases. First, the inactivity fee bites wallets, not cards: if you have a Trustee Plus wallet with non-zero balance and no transactions for a year, the 20 USDT-equivalent monthly charge starts. The fix is a calendar reminder or simply emptying the wallet before that date; the fix is not “keep the card active”, because card spend is not the only trigger the Terms describe. Second, if you have a Ukrainian ID but want a card in euros rather than dollars, Trustee Plus is the wrong starting point: it is a single-currency USD card and the FX cost is whatever spread the top-up step charges you. For euros, the Bitpanda card in the alternatives below is the better fit; for dollars with a different eligibility list, RedotPay is.

If you do take the card, three precautions are worth taking. First, document the Terms and the supported-country rule in your own records; the list you need is internal to the company and may not be enforceable as a published promise. Second, treat the wallet balance the way you would treat a custodial exchange balance: do not leave more than you can afford to be re-verified later, and assume a source-of-funds review can delay withdrawals. Third, set a calendar reminder before the wallet inactivity fee kicks in after twelve months without transactions.

Frequently asked questions

What is Trustee Plus card?

Trustee Plus is a Visa Prepaid virtual card in US dollars, issued by Wirex Limited in England. A Trustee Plus crypto wallet holds USDC, USDT and other coins; you top up the wallet, move funds to the card, and pay online or through Apple Pay and Google Pay. A physical card is on a waitlist.

How does Trustee Plus card work?

You install the Trustee Plus app, pass KYC through Kycaid, order the virtual card, top up the wallet in stablecoins like USDC or USDT, and move funds to the card balance. A 0.5% fee applies to the wallet-to-card top-up. Card payments in USD cost 0%; other currencies are converted at the Visa rate.

Is Trustee Plus a bank?

No. Trustee Plus is operated by MIKEPAY INC., registered in Panama, and the card itself is issued by Wirex Limited in England. It is a custodial wallet with a card, not a bank account, and the funds it holds are not bank deposits and are not covered by any deposit-guarantee scheme.

Who owns Trustee Plus?

The Terms name MIKEPAY INC. (Panama) as the service provider and Wirex Limited (England, company number 09334596) as the card issuer. The card page declares it is “issued in Great Britain”. Trustee Plus shares branding with a separate non-custodial product called Trustee Wallet; they are different products with different terms.

How do I get Trustee Plus card?

Download the Trustee Plus app, complete KYC through Kycaid with a passport or national ID photo plus a selfie, order the virtual card in-app and pay the 10 USD issuance fee, then top up your wallet and move funds to the card. The physical card is on a waitlist and is not being shipped.

Does Trustee Plus card require KYC?

Yes. Identity verification through partner Kycaid is required before the card can be ordered. The published requirement is a passport or national ID photo plus a selfie; proof of address is not stated. Levels, processing time and rejection reasons are also not stated.

How do I top up Trustee Plus card?

Top up the Trustee Plus wallet first — on-chain in stablecoins like USDC or USDT on TRC20, ERC20, SOL or NEAR, via Smart P2P with a bank card, or via SEPA to a personal IBAN. Then transfer from the wallet balance to the card balance in-app. The wallet-to-card fee is 0.5%.

Where can I use Trustee Plus card?

Anywhere Visa contactless, Visa online, Apple Pay or Google Pay is accepted — the company claims 60+ million merchants worldwide — provided you do not hit a blocked merchant category. The card is UK-issued, so where it looks “foreign” to a merchant, authorisation can be slower, especially if Address Verification System is required.

Is Trustee Plus card safe?

It is a custodial product, so the funds sit on the operator’s books and counterparty risk depends on Wirex and MIKEPAY INC.’s solvency and conduct. The company lists 2FA, Face ID, AML checks, a HackenProof bug bounty and Hacken audits. Card freeze, custodial insurance and segregation of customer funds are not stated.

Is Trustee Plus card worth it?

Worth it if you are Ukrainian, you already use stablecoins on a supported chain like USDC or USDT, you are comfortable with Apple Pay or Google Pay as your everyday point-of-sale experience, and you can live without a physical card or ATM. Not worth it if any of those conditions is missing.

Prepared by the Crypto Card Rating editorial staff.

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